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Refreshing Remote Repositories Failed

bv520bit

An error occurred while trying to refresh remote repositories for your account (...). You can view the server's response below.

Error Contents

Could not authorize request with the available token. Please re-authenticate.

Accepted answers

All comments

Ana Retamal

Hi! What SourceTree version are you using? There was an issue recently where some users were getting that error message, it was reported at SRCTREE-4595 and SRCTREE-4708. It's been fixed in the latest SourceTree version.

If you're still having problems, can you let me know:

SourceTree version
Operating system
Do you have a Github account added to SourceTree?

Cheers,

Ana

Adriana Cortes

Hi, i just downloaded the last version 2.6.3a and this error message appears. I have a github account added to Sourcetree.

I am using a OS X El Capitan 10.11.6.

bv520bit

I've solved this problem.
Do not use the same account name

我已经解决了这个问题
不要使用相同的账户名称

Femina Brahmbhatt

I am having same issue what to do I am using latest version 2.7.1 and I am using OS X EL CAPTAIN 10.12.6

Joe Jiang

I have the same problem, I am using version 2.7.1 on Mc OS Sierra. It failed completely to load projects from remote repository(bitbucket). My suspicion is the problem might be related to the recent change that username cannot be used to logged into bitbucket anymore.

Dexter Wang

same problem. I've had dozens of different authentication issues and am probably going to give up bitbucket, despite the generous private repositories.

Deepak_Ingole

I am also getting same issues on macOS High Sierra version 10.13.4 (17E202) and Sourcetree version 2.7.3(169).

Thank you.

Artem Belenkov

Same problem macOS High Sierra version 10.13.3 (17D47) and Sourcetree version 2.7.4(174).

rami_dutto

Same problem! Is annoying! macOS Sierra Version 10.12.6 and Sourcetree 2.7.4(175)

pp_luke

This is happening again as of Sourcetree 2.7.6 (177)

joeyscarim

same here, sourcetree 2.7.6 (177)

I got this working again by going to preferences -> accounts -> edit... and connecting again.

Hoping that it stays connected

joeyscarim

it doesnt stay connected. 🤦‍♂️

Illia Smirnov

I have IMac and MacBook Pro. Both of them have MacOS High Sierra 10.13.5, both of them have SourceTree v.2.7.6 (177). With IMac everything cool, but MacBook have issue to refreshing remote repositories

Raluca Drian

I'm facing the same problem, macOS High Sierra 10.13.5 and Sourcetree 2.7.6(177).

fgsveto_sph

Same here, with macOS High Sierra 10.13.6 with Sourcetree 2.7.6.

Disappointing that this still hasn't been fixed for over a year now.

zmoha3230

Anyone has the solution for this issue ?

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