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Why does Bamboo detect new branches but disables them preventing builds?

Jay Hollingsworth_3ywe6i

Bamboo version 5.14.4.1 build 51417

Bitbucket version 4.13.0

I have configured Bamboo to recognize changes made in Bitbucket (i.e. branch creation) and mostly it works. However, as more branches are created, they are not being enabled automatically after Bamboo recognizes the branch from Bitbucket. I'm having to manually enable branches and manually fire the builds. This significantly slows daily operations. Why is this happening? Has anyone else experienced this issue?

Please and thank you in advance for your time, effort, and knowledge!

Accepted answers

All comments

Jobin Kuruvilla [Adaptavist]

Do you mean that the branch plans are getting created but they are in a disabled state?

Can you add a screenshot of your branch plan configuration?

Cristiano Mariano

Hi Jay! In most cases I saw this behavior, the repository configuration in Bamboo was out of sync with Bitbucket. Just open it and save would reconnect them. Did you try that?

Jay Hollingsworth_3ywe6i

That is exactly what I mean. And I have inserted the screenshot.

Jay Hollingsworth_3ywe6i

Thanks. I will give that a try and let you know how it goes.

Przemek Bruski

Is your main plan branch disabled?

Jay Hollingsworth_3ywe6i

I tried this but the issue persists.

Jay Hollingsworth_3ywe6i

My main plan branch is enabled.

Przemek Bruski

Is there anything in your server log that would explain why the branch is getting disabled?

Jay Hollingsworth_3ywe6i

No, there isn't anything that I have found. I decreased the interval time that bamboo checks bitbucket and I haven't had any issues yet, but I'm just keeping an eye on it for a while to be sure.

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