Bamboo Artifacts Missing - Failure to Deserialise

Question

Since upgrading to from bamboo 4.4.2 to  5.8.1 builds sometimes fail to transfer artifacts from remote agent to bamboo server.  One out of 20 builds or so seems to exhibit the problem and I see the errors  in server/agents logs and worked with Atlassian support to change http.socket.timeout and client.timeout with not much impact.

anyone got a clue how to dig deeper and figure out a) what's going on?  b) how to fix it?

Server Config Changes:

* wrapper.java.additional.3=-Dbamboo.agent.heartbeatTimeoutSeconds=1800
* wrapper.java.additional.4=-Dbamboo.agent.heartbeatCheckInterval=30
* wrapper.java.additional.5=-Dbamboo.agent.http.client.timeout=600   DO NOTHING CHANGE
* wrapper.java.additional.6=-Dbamboo.agent.http.client.retries=20 DO NOTHING CHANGE

Agent Config Changes:

* wrapper.java.additional.7=-Dbamboo.agent.http.client.timeout=600
* wrapper.java.additional.8=-Dbamboo.agent.http.client.retries=20

Server

2015-05-12 05:40:07,277 ERROR [http-bio-8085-exec-60] [DeliverMessageServlet] Failed to deserialise message sent to /agentServer/message&fingerprint=-612195218561972921 : Artifact [Logs] for FEATURE-PLAT31487-JOB1-23

java.net.SocketTimeoutException: Read timed out

Remote Agent

2015-05-12 05:39:40,288 INFO [0-BAM::linengbld36::Agent:pool-3-thread-1] [BuildArtifactPostProcessor] Copying the build artifacts for build: FEATURE-PLAT31487-JOB1-23

2015-05-12 05:39:47,091 INFO [0-BAM::linengbld36::Agent:pool-3-thread-1] [AbstractArtifactManager] Publishing [Logs] for FEATURE-PLAT31487-JOB1-23: 1343 file(s) matching [**/target/logs/**] in directory /opt/builds/build-dir/FEATURE-PLAT31487-JOB1/.

2015-05-12 05:39:47,316 INFO [0-BAM::linengbld36::Agent:pool-3-thread-1] [AbstractArtifactManager] Trying to publish the artifact with handler: com.atlassian.bamboo.build.artifact.BambooRemoteArtifactHandler

2015-05-12 05:41:16,382 ERROR [0-BAM::linengbld36::Agent:pool-3-thread-1] [HttpMessageSender] Failed to send message.

java.io.IOException: Unexpected HTTP status code: HTTP/1.1 500 Internal Server Error

at com.atlassian.bamboo.v2.build.agent.remote.sender.HttpMessageSender.send(HttpMessageSender.java:129)

Rachelle Gray · Answer

Thanks for getting back to me, Peter. I appreciate the recommendation.

Peter Kahn_66r05y · Answer

I suggest you migrate to jenkins. We spent 4 months working with atlassian getting nowhere. They can't support bamboo. Switching to jenkins with the jenkins job builder helped us migrate in about a month. Jenkins has a community of 100k installations and any problem or question we had had an easily found answer.

Rachelle Gray · Answer

Hi @Peter Kahn, my team just encountered this issue with a build archive yesterday. Have you found a solution? Did you just keep building?

Thanks!