Export failed - Bamboo 4.4.4

Question

Hello all,

I'm having a hard time trying to export (Results, Artifacts and Builds Log) on my Bamboo server.  Everytime i try to export it fail and i get this error message:

Export has failed. Errors encountered while exporting: Timeout exceeded waiting for service - com.atlassian.activeobjects.spi.Backup.

I tried to google the error some answer talk about the version of tomcat being wrong but (my other problem) is that i can't find the version of Tomcat on my server....

When i do:  java -cp lib/catalina.jar org.apache.catalina.util.ServerInfo

The server answer this:  Error: Could not find or load main class org.apache.catalina.util.ServerInfo

Is there a way to do the export (complete) in the command line? (will it work?)

Regards,

Mike

Michel Rock · Answer

Thank you Przemek,

now the sad part is that i'm not the one who install that server and i can't find that file yet....

I'll be back if i can get it !

Przemek Bruski · Answer

I'd suggest upgrading Bamboo to a version compatible with Tomcat 7. If you can't do it, you can add the export to file setenv.sh available in Tomcat installation directoyr.

Michel Rock · Answer

I'll take anyone's help,

Nothing fixed the issue yet...