Accesso alla scontistica per Enti no profit

Parrocchia San Siro di Struppa

Buonasera, siamo un ente non a scopo di lucro già verificato su Goodstack: non riusciamo ad accedere all'opzione premium di Trello con la scontistica prevista. L'assistente IA mi ha indicato nella chat diverse soluzioni, ma non riesco ad aprire il ticket…

Tomislav Tobijas

Hi @Parrocchia San Siro di Struppa ,

I believe that once Goodstack completes the verification, the 75% discount is not always applied automatically to your checkout page until the Trello billing team manually links your specific Workspace to your approved status. To resolve this, you must provide your Workspace URL (e.g., https://trello.com/your-workspace-name) to the support team by replying to your existing application ticket. 👈🎟️ (Do you have that?)

Alternatively, you can contact Atlassian Pricing, Billing & Licensing Support directly. They should be able to clarify your eligibility and help you with the discount.

Since you mentioned having trouble opening a support ticket, I've also recently published a step-by-step guide on how to contact Atlassian Billing & Licensing Support, including how to get past the AI assistant and submit an actual request. 📚

Hope this helps!

Cheers,
Tobi