Unsubscribe from Trell

Vijay Kalkundri

Hello Support Team ,

We had subscribed for the trello account few weeks back for the trial purpose by one of the other Admins. Currently we have decided not to take forward the trello subscribtion. I do not see a option to unsubscribe from the Trello subscription . Can you guide me on how to go about this ?

Tomislav Tobijas

Hi @Vijay Kalkundri

You should be able to manage or cancel your Trello subscription directly through Trello Workspace → Billing, provided you have the necessary admin permissions.

Here are the official guides 👇:

• Change or cancel your Trello plan
• Change or cancel your Trello plan with centralized billing

Note: Trello billing is gradually moving to Atlassian's centralized billing system, so the exact options might differ depending on your Workspace.

Since you mentioned a trial, if you're unable to cancel it directly, I'd recommend reaching out to Atlassian's Pricing, Billing & Licensing Support.

I've also recently published a step-by-step guide on contacting the Billing & Licensing Support team, which might help you navigate the process: How to Contact Atlassian Billing & Licensing Support – A Step-by-Step Guide. 📚

Hope this helps!

Cheers,
Tobi