Difficulties in Applying the Discount for Nonprofit Organizations

Question

Hello, I am trying to register as a nonprofit organization using Goodstac. When filling out the questionnaire, I am unable to select my country, so I cannot proceed any further. I have attached a screenshot.

Can you fix that?

Thank you.

Screenshot 2026-10-27 120933.png

Marek Chvátal

Arkadiusz Wroblewski · Answer

And if you have problems @Tomislav Tobijas created something nice :)

https://community.atlassian.com/forums/discussion/3315118/how-to-contact-atlassian-billing-licensing-support-a-step-by-step-guide

Marc -Devoteam- · Answer

Hi @HledamBoha ,

It looks like the form is not working, the dropdown does not provide options. It seems to not matter which country you type.

Other form like for academic purposes, will show countries in the dropdown, as example Czechia

Best is to reach out to

https://www.atlassian.com/company/contact/purchasing-licensing#/

Arkadiusz Wroblewski · Answer

Hello @HledamBoha

Your screenshot shows no results for "Czechia." Have you tried "Czech Republic"? The first three eligibility answers are "Yes"; double-check them, as they may affect your eligibility. You're definitely spelling "Czechia" incorrectly.

We're a community of users, so we can't change the application form. If you're still having trouble selecting your country, please reach out to Atlassian's nonprofit team at social-impact-teams@atlassian.com.

Cheers,

Arek🤠🧙‍♂️