Update Payment Method

Question

Hello,

I need to update my payment method fro my Trello account. Please advise!

Tomislav Tobijas · Answer

Hi @SADC Front Desk - Stewards ,

Just to add to Ollie's answer, if you're unable to update your payment method using the steps above, I'd recommend reaching out directly to Atlassian's Billing & Licensing Support. 🎟️

I've also recently published a step-by-step guide on how to contact Atlassian Billing & Licensing Support, in case you need some assistance navigating the support portal and submitting your request.

Cheers,

Tobi

Ollie Guan · Answer

Hi,

The path to update your Trello payment method depends on whether your account has been migrated to the new Atlassian billing system.

Solutions

Please try the following paths based on what you see on your screen:

* New Billing System: Visit admin.atlassian.com/billing and select Payment method from the side menu to make changes.
* Legacy/Workspace System: In Trello web, go to Workspace -> Billing -> Payment Method and click Change.

https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/

https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/