How do I pay for my account via bank transfer and NOT via credit card

Question

Anwesha Pan · Answer

Hi @paula.charleslicorish Here is how the process works and how to set it up for Bank transfer: * Step 1: Request a quote/invoice* Option A: Via Atlassian centralized billing: If your Trello Workspace is already linked to Atlassian Centralized Billing:* Log in to admin.atlassian.com/billing (you must be a Billing admin or Organization admin). * Go to the Quotes tab. * Select Create quote (or choose your annual Trello plan upgrade). * Review your user tier/quantity and save/generate the quote as a PDF. * Option B: Via Atlassian billing support: If your workspace is on the standalone Trello billing interface or you cannot generate an invoice quote directly:* Go to Atlassian Support. * Select —> Billing, payments, and pricing. * Under "Choose a topic", select Quotes and Plan changes —> Create a new quote (or indicate that you need to pay an annual subscription via bank transfer). * Provide the details in your request. * Step 2: Receive the quote and banking instructions: Atlassian Billing will email you the official Quote/Invoice PDF. The first page and remittance section of the invoice contain Atlassian's official bank transfer details like Beneficiary Name, Bank Name, Routing etc,. * Step 3: Initiate the transfer: initiate the wire or ACH transfer to the exact bank details provided on the invoice. * Note: Include your Invoice Number or Quote Number (e.g., AT-XXXXXXX or QUOTE-XXXXXXX) in the Payment Reference / Memo field of the transfer. * Step 4: Confirmation and license activation: Once the funds are received and reconciled by Atlassian, the invoice status changes to Paid, and your annual Trello subscription will automatically activate or renew. I hope this helps. 🙂 Thanks, Anwesha

paula.charleslicorish · Answer

Thank you!  We are set up to pay annually just prefer to pay via bank transfer now. I will try and reach out to the billing team.  Have a great day!

Germán Morales · Answer

Hi paula.charleslicorish, welcome to the Community!

Bank transfer isn't an option for monthly subscriptions: Atlassian's payment terms list card, PayPal and, in the US only, ACH debit for those. Paying by bank transfer or wire means paying an invoice, and that's only offered for annual plans bought through a quote.

So the way to do it is to ask Atlassian's billing team for a quote for an annual Trello plan and then pay that quote by transfer: Atlassian Support: Pricing, Billing & Licensing. They'll confirm whether your workspace qualifies, since invoice terms depend on the order amount.

More details: Atlassian payment methods and payment terms