OTP not received to my email

Question

Hello Dear,

am facing problem with receiving the OTP for login am using Microsoft 365 account

Arkadiusz Wroblewski · Answer

Then you should try to contact with Atlassian, its possible you are on supression list.

Ahmed Al-Qahtani · Answer

Hello @Arkadiusz Wroblewski,

there is no email founds in junk folder also, i set all atlassian (link, emails) in whitelist

Arkadiusz Wroblewski · Answer

Hello @Ahmed Al-Qahtani

Did you check the spam folder, or is something 365-related not blocking it ?

Login issues related to identity verification | Atlassian Support

Best,

Arek🤠