We are in the process of setting up a new Jira instance with JSM and CSM.
We have created a space for using CSM, for customer facing, where we have a couple of forms so far.
We have done some digging and we are only able to expose the chatbot/AI for embedding into an external website (Our website contact us page/a few other pages).
Is it possible to externally embed CSM forms or do you need to you either the built in support portal/chatbot?
We need this to be as user friendly as possible so redirecting to other platforms would not be ideal and the chatbot does not work for our requirements.
