"Atlassian has announced that Data Center will reach EOL on March 28, 2029.

Moiz Shaikh Aleem

• Atlassian has announced that Data Center will reach EOL on March 28, 2029. For customers in Saudi Arabia and the wider Middle East who cannot migrate to Atlassian Cloud because of data-residency or regulatory requirements, what is Atlassian's officially supported long-term deployment strategy?
• Does Atlassian have a committed roadmap to establish an Atlassian Cloud region or data-residency location in Saudi Arabia, UAE, or another Middle Eastern country before the March 2029 Data Center EOL?
• Does Atlassian intend to support Saudi Arabia as an AWS region/data-residency location for Jira, JSM and Confluence Cloud?
• There is an existing Atlassian feature request for UAE data residency. What is the current status of that request, and has it moved from customer-request status into an active product roadmap?
• When Atlassian says Data Center customers should migrate to Cloud, does Atlassian consider data residency equivalent to data localization?
• Can Isolated Cloud be used as the strategic replacement for Data Center for Middle Eastern regulated enterprises?
• What is Atlassian's policy for customers who have a legitimate regulatory or national data-residency requirement that prevents migration to Atlassian Cloud by March 2029
• Is Atlassian completely eliminating the possibility of a future self-hosted deployment model, or is there any possibility of a new regulated/self-hosted offering after Data Center EOL?

Dirk Ronsmans

Hey @Moiz Shaikh Aleem welcome and all very interresing questions for your specific region.

Regarding your last question:

• Is Atlassian completely eliminating the possibility of a future self-hosted deployment model, or is there any possibility of a new regulated/self-hosted offering after Data Center EOL?

I feel it's safe to say -> yes. The way things are going means that any development towards the on premise version of Jira (and other products) will not continue. There are some contingencies regarding specifc CVE's for a longer period but all in all the move to cloud should be considered fully and final.

Self hosted solutions are spread thin these days and even those are pushing more and more toward cloud integrated functionalities.

For the other questions I'd suggest opening up a support ticket with Atlassian direction (https://support.atlassian.com/contact) or if you have a partner available, have them set up meeting with someone from Atlassian directly to address the concerns. Here on the public forums we'll do our best to advice you but we're working with the same information that you have access to.

When it comes to regions for data residency, with Atlassian also adding Google Cloud in to their offerings there might be some things on the horizon that could help you with that. 

Isolated Cloud might also be one that benefits you, but again it depends on the region (and keep in mind that such options are never cheap).

So all in all (imho), we'd be guessing just like you what Atlassian's final strategy is so you're better of either raising it through support or reaching out through a partner with your questions.