Reactivate Member Issue

Question

Hello,
I'm trying to add a team member to our Trello board however it says.

There are no reactivate tab or option

How can i add my team member

Thank you

Tomislav Tobijas · Answer

Hi @Erwin Stephen Ng ,

If the user was deactivated, there should be Reactivate button next to their name/profile.

But if you don't see the option, you could reach out to the official support team, as Tansu mentioned (although if you're on a free plan, you would need to start a free trial of Trello Premium, for example, to raise a ticket). Once that's resolved, you can just let the trial expire and automatically downgrade to the free plan.

Cheers,
Tobi

Tansu Akdeniz · Answer

Hi @Erwin Stephen Ng

Since you’re unable to see any members, I recommend contacting Atlassian Support via https://support.atlassian.com/.

Please check out the relevant thread: https://community.atlassian.com/forums/Trello-questions/Can-t-reactivate-a-member-in-Trello/qaq-p/2215388