Last Active Date - Managed Accounts

Ginger Wallis

In the output of the Managed Accounts report, when the Last Active Date field is blank, what does that mean? Does it mean the user has a license, however has never accessed the product, even to view?

Arkadiusz Wroblewski

Hi and Welcome to Community @Ginger Wallis 

Not necessarily! Blank Last Active Date just means no activity, it doesn't automatically mean they're taking up a paid license, since managed accounts can exist without product seats.

Best,

Arek 🤠