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Can't disconnect Google Identity provider

Dmitrii Iashin

I've added Google Workspace Identity Provider a few days ago just for testing and now I need to disconnect it.

When I click on Disconnect link I receive pop-up message "Before you can disconnect your Google identity provider, you need to...".

But in my Identity Provider settings I have no options to view or delete SAML and user provisioning configurations.

I haven't Atlassian Guard subscription and can't link this domain to local directory. When I try to do this I receive an error:

How can I disconnect this IDP without subscribe to Atlassian Guard?

All managed users from this IDP's domain has been already unclaimed.

Accepted answers

Martin Runge

Hi @Dmitrii Iashin

You could try activating an Atlassian Guard trial to access the SAML, policies, and other resources required for the deletion.

Cheers, Martin

All comments

Viswanathan Ramachandran

Hi @Dmitrii Iashin

You might want to see https://jira.atlassian.com/browse/ACCESS-2255 and https://jira.atlassian.com/browse/ACCESS-1401

It looks like without Atlassian Guard, you can’t do it, so the attempt fails.

May be a known case and I recommend you to contact Atlassian support.

Martin Runge

Hi @Dmitrii Iashin

You could try activating an Atlassian Guard trial to access the SAML, policies, and other resources required for the deletion.

Cheers, Martin

Dmitrii Iashin

Yep, that’s the thing I thought of at.

But first, I decided to ask here; perhaps there is a simpler way.

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