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Seamless Connection to Atlassian Jira from Copilot Studio Jira MCP Server

Vinay Chougule

Hello All,

I'm able to create Jira tickets using the Jira MCP Server in Copilot Studio. I'm hosting my agent in MS Teams. I'm able to do this using OAuth and Api key or secret token authentication. We want the Jira tickets to be created in the logged in user's name. So, we can use only OAuth.

The problem:

Anyone who tries to use the Copilot Studio Agent in Teams, to create a ticket has to first create a Jira Connection.

We have SSO Login to Teams and Atlassian. SSO is from the same provider. How can we make the ticket creation process seamless? The Copilot agent in MS Teams should create a Jira ticket without asking me to create a connection.

Thanks in advance,

Vinay

Comments

Viswanathan Ramachandran

Hi @Vinay Chougule

Seems an expected behaviour. If your goal is zero user interaction, there isn't currently an out-of-the-box way to achieve this.

I couldn't find any feature request in Atlassian. May be, good to check with Microsoft first.

Vinay Chougule

Hi @Viswanathan Ramachandran

Thanks for the quick reply.

To be specific, does Atlassian Cloud natively accept Azure AD tokens as bearer tokens for their REST API.

SSO provider for Atlassian and Teams is Azure.

Viswanathan Ramachandran

No.

Entra ID can be the common identity provider for Atlassian Cloud and Teams, but Atlassian Cloud does not natively accept a generic Entra ID access token as a bearer token for its REST APIs. You need an Atlassian-supported API authentication mechanism, typically Atlassian OAuth 2.0, API tokens for appropriate use cases, or an Atlassian app framework such as Forge/Connect depending on the integration design.

Sunil Kunisetty

Hi, When CoPilot supports Enterprise Managed Authorization (https://modelcontextprotocol.io/extensions/auth/enterprise-managed-authorization), this process should be seamless as Rovo MCP Server has support for it.

I was told that CoPilot is looking into supporting it, don't have timelines.

Best,

Sunil

Vinay Chougule

Got it, thank you

Vinay Chougule

HI @Sunil Kunisetty

That's great news, thanks a lot. I'll check with the Microsoft team and get back.

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