I have tried, repeatedly to delete this account since before the end of the free trial.

Ruthay V_ Coney

They won't delete the account and keep trying to bill me. Please help.

Viswanathan Ramachandran

hi @Ruthay V_ Coney 

is your subscription actually active ?

• Go to Settings → Billing.
• Confirm whether the workspace is on a paid plan or Free.
• Is there’s a Cancel subscription button?
• Go to Settings → Workspace (if you’re the workspace owner).
•  Downgrade to the Free plan if required.
• Then delete the workspace and your account.

if all tried and not helping, contact Loom Support immediately.