How are we supposed to retrieve our old data from our Loom account?

Question

Seriously, this is ridiculous. Old log-ins no longer work, and can't get to our old data. Can't contact support directly because hey, don't have the company URL anymore because can't log in.

We have YEARs of data that we wanted to preserve. Can someone please contact me via email so we can get this resolved.

Thanks!

Deborah Waltenburg · Answer

Thank you, Arek.

Arkadiusz Wroblewski · Answer

Hello @Deborah Waltenburg

Sorry to hear that.

Please try to contact Atlassian using this form.

https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Best,

Arek 🤠