Can't delete my account

silina_ieva_gmail_com

I registerred, did not agree to any payments, didn't use the app.

Now, I cannot delete my account, it asks me to pay:

"Your account can't be deleted because: user is last billing admin of a transaction account that has one or more active entitlements"

How to get rid of this?

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Arkadiusz Wroblewski

Hello @silina_ieva_gmail_com 

Atlassian had outlined here Need help with your Loom account? How to contact Loom Support and get help faster how to handle such Situation.

Please follow these steps to submit a support ticket:

Go to the Atlassian Support: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

1. Under How can we help you?, select Your account.
2. Under Choose a topic, select Log-in issues.
3. Scroll down and click Need more help?.
4. Click Need more help? a second time when it appears.
5. Input the details of your issue in the Your question box and click Submit.

Best,

Arek🤠