How do I cancel an upcoming Trello billing when I have no Trello account

Fionnuala Quinn

I cancelled my Trello account several years ago but I am being billed for renewal. However, when I try and cancel this upcoming billing, I keep getting messages that I have no account. When I type in messages on the website, I get directed to 'self-help' resources which are getting me nowhere. How do I cancel this upcoming Trello billing?

Trudy P Claspill

Hello @Fionnuala Quinn 

Welcome to the Atlassian community.

In your search for answers did you get any direction to contact Atlassian Billing Support through the following page?

https://www.atlassian.com/company/contact/purchasing-licensing#/