Please delete my acount

Question

Could someone from the support team please delete my account?
I ended up here because of Loom and it has been crazy frustating to delete this account. Already canceled everything I was able to find on the maze of web you have, would you be so kind and set me free, please!?

juan manuel Collazos · Answer

Hi @Tansu Akdeniz 
Appreciate the answer and guidance, sadly non of it helps.

I'm on a free account which doesn't allow me to contact support or submit a ticket.
I already cancelled everything visible on the billing console and it just feel unnecesary to wait 30 days to be able to delete my account.

As many other users had to do, I request the absolute deletion of my Atlassian account, please!

Shouldn't this be and easy standard procedure no matter the kind of user you are?

Tansu Akdeniz · Answer

Hi @juan manuel Collazos

You need to have your account removed from the Technical Contact or Primary Billing Contact fields in https://www.atlassian.com/purchase/my/. You might need to transfer them.

Similar threads:

* https://community.atlassian.com/forums/Jira-questions/Why-can-t-I-delete-my-account/qaq-p/981782
* https://community.atlassian.com/forums/Jira-questions/Account-deletion/qaq-p/981739
* https://community.atlassian.com/forums/Atlassian-Account-questions/I-would-like-to-DELETE-my-account-please/qaq-p/3219918

It might take 30 days for a workspace to be fully deleted from the systems. You will need to wait and then you will be able to delete your account.

If problem continues, you can create ticket to Atlassian. If the Atlassian Support portal isn’t accessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing