nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Delete my account

Former user

I want to delete my account and associated data under Article 17 of GDPR. I get the above below when I try to do so. I can't get 1:1 chat because I have a 'starter' plan.

"

User is last billing admin of a transaction account that has one or more active entitlements."

Accepted answers

Brittany Soinski

Hi Awes,

Try this:

Go here: https://www.loom.com/looms/videos?contactSupport=true
Fill out the form that will be popped open there

All comments

Brittany Soinski

Hi Awes,

Try this:

Go here: https://www.loom.com/looms/videos?contactSupport=true
Fill out the form that will be popped open there

Former user

thank you i'll try this

Sanjana Rajput

I want to delete my account

Viswanathan Ramachandran

try the above or reach out to Atlassian support if deletion is blocked for some reason.