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I need to delete my account

Juan Fernandez Gullermo

It's exhausting to try to delete the account and to end suscription from free tiers in products.
The UI is nothing but confusing and not intuitive.
I need help. It can't be this hard.

Accepted answers

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Nikola Perisic

Hi @Juan Fernandez Gullermo

Only one part is confusing for deleting your account. You need to click on avatar -> Account settings -> Account preferences -> Deleting account

As for unsubscribing for all apps, you need to go to Billing -> Choose your app -> Deactivate

Juan Fernandez Gullermo

Where?
I don't see any Deactivate button
Captura desde 2026-05-14 08-34-18.png Captura desde 2026-05-14 08-35-26.png Captura desde 2026-05-14 08-36-09.png

Nikola Perisic

@Juan Fernandez Gullermo you need to have three dots next to Subscription to be able to Deactivate. Is there another admin?

Juan Fernandez Gullermo

No. Its a personal account, as the url/id shows.
You see it's confusing?

Nikola Perisic

I have to disagree there. The personal part that is your Atlassian site URL. To delete your account, you need to go to your avatar and the other settings.

Your screenshots are showing Billing for each application. To deactivate each app, you need to see three dots and when it's clicked it says Deactivate.