I am asking for immediate assistance with my account. I recently upgraded to a monthly subscription for $24 to remove the recording time limits for my tutorial videos. However, despite the successful charge to my credit card, my dashboard still shows a five-minute maximum limit per recording.
Could someone please help me update my account to reflect the correct subscription status? If it is not possible to provide unlimited recording time or the upgraded features I paid for, I need to get a full refund.
