Unable to delete organization - "There are apps in your organization" error, but no option to delete

Rei Kasahara

Hi everyone,

I unintentionally created a new Atlassian organization and I'm trying to delete it, but I'm stuck.

Situation:

• The organization was created unintentionally. I am the only user and the organization admin.

• All products (Confluence, Goals, Projects, Rovo) are on the Free plan.

• No billing has occurred.

What I tried:

1. Went to admin.atlassian.com → "Organization settings" → "Delete organization"

2. Received the following error:

   "There are apps in your organization. To delete your organization, you need to delete these apps."

3. I looked for a way to delete the individual apps/products, but I could not find a "Delete app" or "Delete site" option anywhere in the admin console.

4. Under "Atlassian apps", I can see the 4 products listed, but the only option available via the "..." menu is "Manage app", which does not provide a delete option.

My question:
Has anyone successfully deleted an organization in this situation? How do I remove the apps/products so that I can proceed with deleting the organization?

Any help would be greatly appreciated. Thank you!

EBIHARA Yuki[Ricksoft]

Hi Rei-san

The following document contains instructions on how to delete an organization.

Why not try following these instructions?

• 組織を削除する

The following page contains important points to note, so it would be a good idea to check it.

• アトラシアンの組織を削除する