I can't access my email

Liliane Lopez

Hello,

My email isn't working anymore. I can no longer access my dashboard

I have a new email address, but I need to request access to the dashboard using my old address, which is no longer possible. Please let me know how I can recover my dashboard.

Best,

Liliane

Tansu Akdeniz

Hi @Liliane Lopez 

Welcome to the community!

Atlassian can not change the e-mail address.

Please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.