Unable to login

Swati_1p0s3f

I did the grave mistake of clearing my cookies and cache and now Trello has just shut me out. I needed to login to this https://trello.com/b/CaGZ8Uck/working-day

This login was my old work email. Trello sent a link to verify it's me, but I never got the link. I tried many times and never got the verification link. Now I am locked out, all my tasks are on that board. 

Beyond frustrating and annoying as there's simply no way to login now. How do I navigate this? I need to see that board.

Tansu Akdeniz

Hi @Swati 

Atlassian can not change the e-mail address, please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

If you still have further questions, please reach out support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing