[solved] Automatic Closed Trello Board? - Can't reopen it?

Question

Hi there,

for years I had some private Trello Board. One is for reading and I list there every book i read. I entered the last one like a month ago.

Now I wanted to check in. But the board say: "closed, you are no admin. ask the support to reopen it".
The support site send me here into the forum? I don't feel right here?

I want the board back (I have free boards left). Other private boards have been closed too. But not alle of them. Or as a compromise I would be fine to get the data from the board.

Any ideas?
Thank you for your thoughts and help!

Anke Günther · Answer

Thank you so much!

Blair at Atlassian · Answer

Hi @Anke Günther Looks like the account associated with the original board admin (your other account under a different email address) was deleted, and that made the board close. Can you please try to reload the board? You should be able to reopen it now!

Trello Support Team

Mikael Sandberg · Answer

Hi @Anke Günther

Welcome to Atlassian Community!

I have notified the support team on here and they will reach out to you within 2 business days to get this resolved.