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For some reason the account was deactivated. No warnings

dI_57sqss

How can we re-activate it ?
image (1).png

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Liam Do - DevSamurai

Hi @dI , Welcome to the Community,

Try asking your Workspace admins to reactivate your account from the Workspace members section by selecting Reactivate.

You can see more details on the Reactivate section here: What is a deactivated user?

Hope it helps 🙌

Liam

dI_57sqss

I don't have Workspace admin

Liam Do - DevSamurai

Hi @dI ,

In this case it sounds like your account may be managed by your organization. I’d first suggest reaching out to your IT/admin team to check whether they deactivated your Atlassian account and if they can reactivate it.

You can find more details here:
https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/

If that doesn’t resolve it, I’d recommend contacting Atlassian Support so they can look into your account directly:
https://www.atlassian.com/company/contact/purchasing-licensing#/

Cheers,
Liam

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