Rovo Agent fails to create Xray Test Case issue type - creation does not complete successfully

Question

I have a Rovo Agent configured in Rovo Studio with the built-in "Create Jira Issues with Advanced Configuration" skill. When I ask the agent to create Test Case issues in my Xray Enterprise project, the agent attempts to create them but the creation does not complete successfully.

It then provides a manual step-by-step guide to create the issues directly in Jira/Xray instead.

What I Expected

The Rovo Agent should be able to:

* Automatically create Test Case issue types in the Xray project
* Link them to the parent Story
* Populate the summary field with the provided test case titles

Dr Valeri Colon (Connect Centric) · Answer

@Venkatesh Soundararajan this likely comes down to Xray-managed required/custom fields. Rovo’s Jira creation skill can create standard Jira work items, but third-party issue types with app-managed fields may not be fully supported, especially if fields like Test Type or Test Steps are required. I’d test creating a basic non-Xray issue first, then raise this with Atlassian/Xray support as a field-mapping limitation.

Rebekka Heilmann (viadee) · Answer

I thought so as well - but as long as these aren't required, I'd have guessed that Rovo will create the work item nonetheless and just leave those fields empty.

Venkatesh Soundararajan · Answer

Yes, the "Test Case" issue type is managed by Xray Enterprise, so it does have additional required fields beyond just the summary. Specifically, Xray adds its own custom fields such as:

* Test Type (Manual, Cucumber, Generic)
* Test Steps (Action, Data, Expected Result)
* Precondition

These are Xray-specific fields that are not standard Jira fields.

Our understanding is that Rovo's "Create Jira Issues with Advanced Configuration" skill may not be mapping these Xray-managed custom fields correctly, which is likely causing the creation to fail silently.