my record button doesn't work

Question

I have recorded 50 or more recordings.  It has stopped working.  Turned off computer, logged in and out and it is not working.  Nothing on my end has changed.

Now what??

Liam Do - DevSamurai · Answer

Hi @Deb ,

Could you please clarify which version of Loom you are using (Chrome Extension or Desktop app) and describe the specific error or issue you're facing?

If you have a paid plan, you can contact Atlassian Support directly for further help: https://support.atlassian.com/contact/#/

Best,
Liam

Deb_5357id · Answer

Is there a faster way to get help?  Phone number?  I have clients waiting on a loom