Can't find my last invoice

Joel Patrick

It looks like Loom's invoices have moved. I need to submit the invoice for work. I can't for the life of me find it. It's not in any atlassian billing page or in Loom's. Anyone know?

Brittany Soinski

Legacy Loom (billed via Loom.com)
If your workspace is still billed directly by Loom (not Atlassian):

In Loom, go to Workspace Settings.

Open the Plan & Billing tab.

Scroll to Billing history and click Download next to the invoice you need (PDF).

Invoices are also emailed to billing contacts/admins each billing cycle, but the Plan & Billing page is the reliable source.

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Atlassian-billed Loom (integrated account)
If your Loom billing has moved into Atlassian:

Go to admin.atlassian.com/billing (Atlassian Administration).

Select the correct organization.

Open Billing → Invoices and filter for your Loom subscription, then download the invoice.

Atlassian Support

Where to find invoice and receipts | Loom | Atlassian Support

Manage your invoices, billing, and credit card details from your Workspace Settings in Loom.