Why rovo agent is addressing me as my Jira admin?

Question

When we connected Rovo to Slack, to have a especific Rovo Agent respond to questions in a Channel in Slack, the Rovo agent was responding to me as if I was the admin. If I asked to am I, it would respond to me as I was the Jira admin. How can I fix this? so it addresses each person by who they truly are.

camila_medrano · Answer

Thanks for your answer! Im still having an issue: specifically here:

In this step: do you know why this is not Oauth authentication like other slack apps (jira, confluence..) As the bot can create tickets and confluence page, we do not want it to create those using a generic bot account

camila_medrano · Answer

In this step: do you know why this is not Oauth authentication like other slack apps (jira, confluence..) As the bot can create tickets and confluence page, we do not want it to create those using a generic bot account

camila_medrano · Answer

Thanks for your answer! I still have the same issue