Error with customer service management

Question

I'm trying to test Jira CSM and I'm getting an error when trying to access the experience or any related page.

Therefore I can't continue or delete the space

This is the error I'm getting.

An error occurred

An error occurred while loading this pageHash 1D8P8CE Trace c40299be7aef4093be978210c22d0c87Thank you!

Andy Rusnak · Answer

Hi @Luu Viet Anh ,

I would recommend creating a support issue with Atlassian Support.  As I had noted, these types of errors typically require reviewing backend logs.  Our support type would be the best folks to assist with this.

You can raise a support request here for your support team provided you are on a paid license.

Best,

Andy

Luu Viet Anh · Answer

@Andy Rusnak please help me?

Luu Viet Anh · Answer

Same error with me, 
If i try to create new account, it work perfectly 
but with exist workspace with jira standard and confluence premium, still error when try to access customer experiences

Hash 107EVYI
Trace cb3281b10e564aa3b43f2c5058c0f8c8

link: https://thudojsc.atlassian.net/jira/helpcenter/projects/AC/settings/77c8ae7a-3595-4812-b4c7-1ea63b314563/details

please help