The customer i create they are like user in customer service management and guest in confluence. Will they have access in articles and AI agent?
@1075 Demenagas Dimitrios Welcome to the community. It is unusual for a question to go unanswered for so long.
A User (Agent) in Customer Service Management will have access to the articles and AI Agent through CSM. As a guest in Confluence, they can have full access to the one Confluence space that you have given them access to.
I hope this answers your question.
It looks like you're new here. Sign in or register to get started.
