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How to create Sub-task under a specific story automatically using ROVO.

Puneet Upadhyay

I have a file in which some content is there, I have uploaded that file to ROVO custom agent which i have created with skill as to create work item, But while creating the sub-task under that story it is giving the below error:

"Create Jira Issue with any field failed because issuetype: Issue type is a sub-task but parent issue key or id not specified."

While I have provided Provided Parent ID/key to it many time with different different prompts but is is giving the same error and do not create the sub-task!

Accepted answers

All comments

Nikola Perisic

Hello @Puneet Upadhyay

First, make sure you are using Rovo chat for this. Then give it a simple prompt:

"Create 3 sub-tasks under the work item key <insert your work item key here>"

Alex Koxaras -Relational-

Hi @Puneet Upadhyay

Can you tell us a bit more about your agent? Behaviors, scenarios, how it works etc?

Puneet Upadhyay

showing same error. Screenshot 2026-01-19 183614.jpg

Nikola Perisic

@Puneet Upadhyay

Is this error showing on the other Jira spaces as well, or only that specific one?

Dr Valeri Colon (Connect Centric)

Welcome to the community @Puneet Upadhyay Rovo can create a sub-task, but the Create Work Item skill only works if the parent issue key is passed in the exact field the action expects. Rovo often misunderstands this unless your instructions are very explicit. Add guidance like: “When creating a sub-task, always set parentIssueKey to the story key provided.” In Automation or MCP calls, you must pass the parent key in the action payload—prompt text alone won’t map the field.