All my Trello data seems to be gone

Question

Hello,

Is my data gone?

There was an account created in 2020 that I actively used until 2022.

Trying to return to Trello now, the system says there is no data at all.

This is really worrying.

Help would be very much appreciated, is there someone who can look into this?

On top of that, it’s not even clear how to contact Trello by email, which makes this even more frustrating.

Looking forward to a quick response.

Dirk

dhyahaa · Answer

Dear@geometry dash meltdown

Thank you very much for sharing. It’s helpful to understand the process regarding account deletion.

Brant Schroeder · Answer

@Dirk De Clercq here is the Trello dormant account policy.  https://support.atlassian.com/trello/docs/dormant-trello-account-policy/   If your Trello account has been inactive for over two years, you may get an email from us saying that your account is scheduled for deletion. The deletion will happen 60 days after this email is sent. You’ll also receive a second at least 3 days before deletion.