Unable to clone repo from Bitbucket

Vlad_8to2yf

Running latest version of Sourcetree 3.4.27.

1. Authentication is done using API Token. Authentication is OK.

2. All Remote repositories are displayed correctly in the Remote tab.

3. When trying to clone Repository I get CredentialHelperSelector with 3 options (no helper, wincred, manager) - tried all 3 and neither works, it just goes into loop so have to close the app.

In Bitbucket it shows App Authorization for Sourcetree and in Atlassian it shows that API token has been accessed as I try to clone the repo.

It seems there is an issue with authentication, but Authentication is OK and I can see all Repositories.

Please help, not sure what to do now to fix it.

Cheers!

 

Tomislav Tobijas

Hi @Vlad ,

Can you try the following - in Sourcetree, set your authentication type to Basic, use your Atlassian email as the username, and enter your API token as the password. On Windows, make sure to click Refresh Password before saving.
More info about that here: Add an API token to Sourcetree or another application 

If you're still stuck, what you could try is to remove any saved credentials for Bitbucket from the Windows Credential Manager, restart Sourcetree, and re-enter credentials.

If that also doesn't help, you could consider switching to SSH auth. Here's the article on how to set it up: Set up SSH with Sourcetree 👀

Cheers,
Tobi