I want to permanently delete my account but I am blocked by a 'last billing admin' error.
If the instance is to survive then find someone that can take on the billing contact role then remove yourself from that role.
Hi @Marielle DS ,
It seems that your account is currently the only / last billing admin on a subscription or instance.
What you need to do
1. Assign another billing admin first
2. Remove yourself as billing admin
3. Delete your account again
https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/
Please get in touch with our support team: https://support.atlassian.com/loom/
Hello,
Welcome to Community
You can reach out to billing team as well directly and the can help as well : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/
Thank You,
Prachi
It looks like you're new here. Sign in or register to get started.