I need to remove the loom virtual audio device on a mac

Question

Hi,

Loom virtual audio device is messing up my DialPad VOIP and I need to remove it asap.

I have trashed the app on my Mac to no avail. I have used:

sudo rm -rif /Applications/Loom.app
sudo rm -rif /Users/$USER/Library/Application Support/Loom
sudo rm -rif /Users/$USER/Library/Logs/Loom

Still no luck.

I need help as I cannot make calls!

Thanks

William Kennedy · Answer

Inside /Library/Audio/Plug-Ins/HAL there is the Loom audio driver. Trash it.

Brittany Soinski · Answer

Please get in touch with our support team: https://support.atlassian.com/loom/