I was an active user of Loom during the pandemic. I'm returning to use it, and am really confused. Is there an easy explanation of how to retrieve my files? Is the app the same? Your advice and assistance is welcome. Thank you.
Hi,
You should be able to retrieve all your files simply by logging back into your account. That’s what happened for me. I hadn’t used the app for almost 5 years, and everything was still there.You’ll find all your videos in the "library" section here : Videos | Library | Loom. Be sure you are on the right Workspace by clicking on the top left as shown below (try switching if you have several workspaces) :
Hope this helps!
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