How to send a created attachment in XLS format via email

Jasneet Singh

Hi everyone,
I’m working with a ConfiForms form and need users to receive an email containing a copy of the submitted form as an attachment.

Here’s what I’ve done so far:

• I added a field of type File Attachment to my form.

• I created one IFTTT rule to generate the attachment.

• I created another IFTTT rule to send an email with that attachment.

The attachment is successfully generated and stored, but when the email is sent, the file is not included. I receive the email, but with no attachment.

Has anyone run into this before?
Am I missing a specific configuration in the email IFTTT or the attachment IFTTT?
Any suggestions or examples would be greatly appreciated!

Thanks in advance

Felipe Justino

Hi @Jasneet Singh 

This behavior usually occurs because the attachment is created by IFTTT after the email sending action is executed, even if the rules appear to be in the correct order. In ConfiForms, the execution of rules is not always sequential; some actions run asynchronously.
That is why the email arrives, but without the file.
Here are the solutions that usually work:
1. Ensure that the IFTTT that generates the attachment is set to “On Created” and “Run as server.”
The file must exist before the email action.
2. Enable the “Include attachments from entry” option in IFTTT Email.
3. Use a different trigger: “On Modified.”
An alternative that works very well:
IFTTT 1 - “On Created” -> creates the attachment.
IFTTT 2 - “On Modified” -> sends the email with the attachment.
4. Test by adding a “Delay.”
Conclusion
Your process is correct, but most likely:
the email is being sent before the attachment is created,
or the email IFTTT is not configured to “pick up” attachments from the record.
By adjusting the above points, the attachment should be included normally.