Rovo Slack App Question

Question

Can we disable Atlassian's templated agent from Slack instance? So internally we have created our own HR and IT agent; however, when an employee opens up the Rovo app in Slack, they see recommended agents by Atlassian - for our own agent employees will have to search for it and then chat.

Nikola Perisic · Accepted Answer

Hi @Kritika Khullar

Which options do you get when you click on three dots below one of those templates?

Dr Valeri Colon (Connect Centric) · Accepted Answer

@Kritika Khullar  Today, you can’t disable or hide Atlassian’s built-in recommended agents in the Rovo Slack app. That list is system-controlled and not configurable by admins. Custom agents won’t replace or pin over them yet—users need to search to find yours. This is a common request, so the best next step is to submit feedback via Admin Hub → Rovo → Feedback to push for admin controls over Slack agent visibility.