Since the recent Loom integration I'm having problems logging in my Loom account.

Question

Dear team at Loom. Since the recent Loom integration I'm having problems logging in my Loom account.

andrea_nhwgum · Answer

Thank you Vallerie! It's been a week now, I'm still out and had no reply.

andrea_nhwgum · Answer

Thank you Valerie! I'm still loge out and without a reply.

andrea@alchemycreative.io

Brittany Soinski · Answer

I'm sorry, that's extremely frustrating. Here's a workaround to get in touch with Loom support if you're not able to open a ticket (which requires logging in):

Visit our support page: https://www.atlassian.com/company/contact

In the link, select "Pricing, billing and licensing"

Continue without logging in

Enter your email

In "how can we help you" select "other"

Skip the URL etc

Add your concern in "Your Question" field. This should go to our queue, we can move it to Loom Support.