nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JPD Chrome plugin: couldn't find any projects

Péter Gyöngyösi

After installing the plugin I can't add any insights -- it keeps on telling me that "We could't find any projects, please login to your Jira site and refresh the page" -- even if I am clicking on the plugin on the Jira site itself, with the JPD project opened! What can be off and how can I troubleshoot and fix this?

Extension version 1.1.1, Chrome version 141.0.7390.123 on macOS 26.0.1 (25A362)

Accepted answers

Valerie Knapp_gp7rpj

Hi @Péter Gyöngyösi , thanks for your post.

I would open a ticket about this so that Atlassian can have a look at your site, https://support.atlassian.com/contact/ . I don't see anything on StatusPage about any issues in Jira Product Discovery so I wonder if it is something specific to your site / configuration, which only the service desk can really help with.

Best wishes

All comments

Valerie Knapp_gp7rpj

Hi @Péter Gyöngyösi , thanks for your post.

Best wishes

Péter Gyöngyösi

Sure, I will do that, but we have a super generic setup, so this could be something that others also ran into and could be some setting around the projects that could solve this.

I will make sure to share anything I learn from the support team here as well to help others.

Valerie Knapp_gp7rpj

Sounds great, thank you @Péter Gyöngyösi !

Sam Jones

Did you find an answer to this, exactly the same issue?

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