Hi! with my team we used to use Jira for our projects, but since august/september we've been experience some issues, from not being able to join the web page, to changing the subscription. About this, we've been trying to change the subscription from "Standard" to "Free", but we only can change Confluence, not Jira Product Discovery, or Jira; the only thing that appears on the web page is "Oops, we have some issues, try again later".
We are already 6 on the team, so the max 10 people isn't a reason to not being able to change anything.
Any advise is helpful!