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Why Rovodev keeps telling "Model request failed, we'll try again in a moment."

Alessandro Paiardini

Hi,

when using rovodev CLI, it works but now and then it keeps telling me "Server Error: Model request failed, we'll try again in a moment."

I'm running the latest version of rovodev CLI, using Ubuntu 24.

Screenshot from 2025-09-22 18-33-07.png

Accepted answers

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蔡政融

Same here......

Rob Stevenson_x9zb87

Also experiencing this, and frequent reports that rovodev is not enabled for our Atlassian site, when it is...

王樸

Same here

RimoKatoji

me too same issue

Juan Mackie

All the smae issues. Was advised to update (follow https://developer.atlassian.com/cloud/acli/guides/update-install-guide/) and should be right from V0.11.24 ......this does not seem to be the case.

Artur_ebxphy

same here as well

Artur_ebxphy

update didnt help me at all

Tiến Đạt

it not fix after im update bro

Dr Valeri Colon (Connect Centric)

@Alessandro Paiardini That message appears when the Rovo Dev CLI can’t reach the model service. It’s usually caused by temporary outages, regional routing issues, or the recent backend changes that made model requests unstable on Linux. Nothing in your setup is wrong. Most users on Ubuntu 24 are seeing the same intermittent “model request failed” errors, and Atlassian is already working on a fix.