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Cloning a fresh repo taking a long time

deejaycrawford

Hi,

I have a large repo (5.8GB) that I am trying to clone. I am checking out a fresh copy of develop branch.

Screenshot 2025-09-22 111153.png

So the Updating Files says its "done" but the [Close] window is not enabled.

Its almost as if sourcetree is validating its check out.

Can anyone help me understand this behaviour?

thanks

David

SourceTreeSetup-3.4.25
git 2.51.0.windows
git-lfs/3.7.0
Bitbucket Data Server 10

Accepted answers

deejaycrawford

Do not install
Git-2.51.0-64-bit.exe
And then install
git-lfs-windows-v3.7.0.exe
afterwards

You only need Git-2.51.0-64-bit.exe as your System GIT.
I believe installing git-lfs-windows-v3.7.0.exe was the thing that broke Sourcetree for me

All comments

Tomislav Tobijas

Hi @deejaycrawford ,

Apparently, this is a known issue. Here's one bug report related to Bitbucket but from what I've managed to dig out, a similar thing happens in Sourcetree (as you described): BCLOUD-23786: Unresponsive "Close" button in commit file view
You can try checking open bugs/suggestions on Sourcetree, but I haven't managed to find this specific issue.

Seems like this is not related to the size of your repo, and the clone operation itself is likely completed if "Updating files" status says "done". You should be able to close the window using standard window controls if the button remains disabled. 👀

Cheers,
Tobi

deejaycrawford

Hi Tobi

Thanks.
There is a long running process seen in the process log viewer
Screenshot 2025-09-22 142409.png

No, my local copy is a mess. I have to delete and start again.

Everything was fine with the previous versions of
Sourcetree
git
git-lfs

Our source code is binary format so we are potential "abusing" the GIT LFS system

deejaycrawford

SourceTreeSetup-3.4.24.exe behaves the same.

Its difficult to determine where the issue lies as I changed all three things, yesterday.

I was able to checkout my code using TortoiseGIT using the latest git and git-lfs

deejaycrawford

Would it be possible to raise a ticket for this, please?

Sourcetree for Windows - Create and track feature requests for Atlassian products.

deejaycrawford

I am now up and running again

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