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Trello page is closed, and can only be opened by admin?

Quinn Carnahan

Hello,

We all came in today and found one of our trello boards was closed. And could only be opened by an admin. No one here recalls closing it out. So we're hoping someone could shed some light on how to re-open it.

We're using the trello boards for free, so we don't have any admins.

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Pramod Sp

Hello @Quinn Carnahan

I will create a Ticket on behalf of you, will be reaching out you further via Support ticket.

Have a great day

Pramod | Trello support team

Quinn Carnahan

Thank you so much!!

Quinn Carnahan

Would the support ticket come in through Email?

Pramod Sp

You can access using this link : https://getsupport.atlassian.com/browse/TRELLO-220764

Quinn Carnahan

I sent an email with a pic of our homepage.

It says the workspaces are the open trello boards we have.

So i had already sent the link to the board that was closed initially.

I'm not sure what other workspace links there would be?

Pramod Sp

Hello Quinn,

I hope you're doing well!

I apologize for the delay in getting back to you—I was at the end of my shift and couldn't respond right away.

I took a look at your screenshot and noticed that you're listed as a workspace guest in one of the workspaces. To help us resolve the issue, could you please share a screenshot of the error message on email where Nancy is encountering when she tries to access the board?