In our area of the business, we need different information from different teams to help triage and consider Ideas as they come into our Jira Discovery Project inbox.
As a result, the description field needs different templates. I can only see a one template fits all approach, regardless of Type.
An automation to retrospectively pull in a template based on Type won't work as the creators only have creation rights, not editing. We, therefore, have to be specific about the info we need upfront.
I cannot see any Rule that will help at Create stage, or any formatting options (like an expander) that really achieves what we need.
Any thoughts, clarification or ideas greatly appreciated!
